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Customer Service Representative

Customer Service Representative

TalentPop AppDakar, SN
Il y a 23 jours
Type de contrat
  • Quick Apply
Description de poste

Customer Service Representative (Voice-Blended) – Join Our Team!

About the Role We are looking for  Customer Service Representatives  who are passionate about providing exceptional customer support through voice and non-voice channels.

If you excel at problem-solving, enjoy engaging with customers, and thrive in a fast-paced environment, this opportunity is for you.

Key Responsibilities Assist customers via phone, live chat, and email, ensuring timely and effective solutions.

Address inquiries, troubleshoot issues, and provide clear and professional support.

Maintain accurate records of customer interactions for seamless service.

Collaborate with internal teams to escalate and resolve complex concerns.

What We’re Looking For Strong English communication skills (written and spoken).

At least  one year of customer service experience , preferably in a voice or blended role.

Excellent problem-solving skills and a customer-focused mindset.

Ability to multitask and adapt to a dynamic work environment.

What We Offer Competitive pay :  $3-4 USD per hour  (Bilingual French CSRs earn $6 per hour).

Annual salary increases  and performance-based bonuses.

Health benefits, including dental coverage.

Work-from-home flexibility  with a supportive team.

Paid time off and year-end bonuses  to reward your hard work.

Ongoing training and career development opportunities.

Apply Now!

Take the next step in your customer service career.

Submit your application here :   https : / / forms.gle / PZ7QSU5325LvXQ2k9  and use  Application Code : FR-JAZZHR .

Note :  Only applications submitted via the provided link will be considered.

Join us and be part of a team that values  exceptional service and customer satisfaction .

We look forward to your application!

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